Sales Agents
Open job Title: Sales Agent
Reports To: Branch Executive
Application Opens: 05th January, 2026
Application Closes: Open
Duty Location: Fortportal,Masaka, and
Soroti
About Tugende
Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and build digital track records of responsibility, we are creating a long-term ecosystem for MSMEs to grow and thrive.
Tugende is tackling the credit gap for small businesses in Africa by enabling informal entrepreneurs to 1) own income‑generating assets, 2) build a verifiable digital credit profile, and 3) earn future growth opportunities through the Tugende digital platform. This platform includes discounts, smartphones, e‑commerce opportunities, and on‑demand credit lines. Tugende has financed 70,000+ clients and has hundreds of employees serving clients across its branches in Uganda and Kenya.
About the role
As a Sales Agent, you will play a vital role in driving revenue and building strong relationships with clients. Your primary responsibility will be to promote and sell our products/services to both new and existing customers, identify sales opportunities, and meet targets to help us achieve business growth.
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Customer Engagement:
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Establish and maintain relationships with both
new and existing clients through effective communication and quickly resolving
client’s issues
○
Build and maintain strong relationships with
clients and community leadership to understand their financial needs and
suggest tailored solutions.
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Product Knowledge and services:
Demonstrate in-depth knowledge of the company products offered and the sales/ credit processes for
acquiring the leases to potential customers.
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Sales drive and Strategy:
○
Develop and implement sales strategies to meet
or exceed assigned sales targets consistently
○
Coordinate with the branch executive, account
managers and other branch staff to implement activities aimed at increasing
demand for Tugende’s products and services
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Lead Generation: Identify and pursue new business
opportunities through networking, community engagements, calling potential clients, attending industry
events and conducting outreach activities
to educate both the community and prospects about Tugende’s offerings
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Sales Presentations: Prepare
and deliver compelling sales presentations and product demonstrations to
potential clients and ensuring timely follow-up
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Market Research:
○
Stay informed about market trends, competitor
activities, and customer preferences in the assigned area and adjust sales
strategies accordingly.
○
Together with the Marketing team, drive (or
participate in) market research to carry out benchmarks and observations that
position Tugende for better sales performance.
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Reporting:
○
Maintain accurate records of sales activities,
customer interactions, and forecasts using CRM software.
○
Prepare and deliver regular sales reports and
forecasts to the branch executives and
senior management as and when required.
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Collaboration:
○
Coordinate with the branch executive, account
managers and other branch staff to implement activities aimed at increasing
demand for Tugende’s products and service
●
Collaborate with the marketing team to develop
targeted strategies that resonate with potential clients in the community.
●
Engage the branch executive with specific
needs which if addressed will boost sales.
Qualifications and Skills:
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Diploma/Bachelor’s
degree in business administration or related field
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Previous
experience in sales, customer service, or a related field
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Strong
communication, negotiation, and presentation skills
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Goal-driven
with a proven track record of meeting or exceeding sales targets
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Self-motivated
with a positive, can-do attitude
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Ability
to build rapport and establish trust with customers
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Comfortable
using CRM systems or sales software
●
Excellent
communication and interpersonal skills.
Benefits
Competitive
package with an attractive result-based commission structure.
Application
procedure: Interested candidates who meet the above requirements should
follow this link and apply.
